The delivery time depends on the shipping method you choose at checkout. If you choose Free Shipping delivery time is 3-4 days compared to 1-2 days if you choose Express shipping method. Goods that are not in stock, but must be ordered from the supplier has a longer delivery time. The delivery time for subscription orders is 5-10 days.
You can find information about current stock status for each product on our website. Notice of any deviations from the normal delivery time or information on the website, you get in connection with the order confirmation, or afterwards via separate e-mail. You then of course the right to waive, or modify your order. We can not offer any compensation because of a delay in delivery, apart from our supply guarantee. Our delivery guarantee means that we credit any shipping cost if we or the Post fail to deliver your goods on time (1-2 days for shipping method Express).
If your ordered item is out of stock, we reserve the right to send an equivalent product. This applies, for example, accessories such as cables, etc. Ie not the main products such as mobile phones, television, etc. If you are not happy with the replacement, you have full right of return, at no extra cost for the customer.
Should any of the products you ordered have a considerable longer delivery time than other products in your order, we can in some cases sharing your order. As a customer, you'll never pay more than the original shipment. You will not be charged any extra freight charges.
We stand for the transportation risk when we send something to you, which means we charge replace you with a new product in the resulting cargo damage or loss of the consignment. On a possible return to us, you as a customer for the transportation risk.
For Unclaimed packages we charge you 395 SEK for incurred expenses. Remember to always pick up your order within 14 days from the time your package has arrived at the mail proxy.
We offer the following shipping methods:
Letter / Varubrev - For orders with less weight and volume. Can be used on all payment methods except COD. Your order is delivered directly into your mailbox. Is the shipment of bulky will mailman either call in with you or leave a notification so you can collect the shipment at the nearest post office.
Registered mail - Delivery is to the nearest post office. The item will notify you via a mail-notice that the shipment has arrived. In order to redeem the item must be uninstalled and valid ID required. Uninstall can sometimes reach up to two business days after the shipment arrived at the delivery point. A registered letter will remain in post officers in 14 days of arrival date.
Parcel Post - Your order is delivered to your nearest post office. You will receive a notification via either SMS or mail-notice. We recommend that you fill in your mobile number for SMS notification in the cashier for the shortest possible delivery time. In order to bail out package requires that you bring valid identification. A postal package remains with the mail proxy for 14 days from date of arrival.
Parcel - Delivery is to your door non-holiday weekday between 09:00 and 16:00. DHL / Post Office will contact you to notify the appropriate utkörningsdag and approximate time. Remember to sign the appropriate phone as DHL / Post Office can reach you during the day. If you miss the reserved time, contact the post office or DHL to determine a new utkörningsdag. DHL / Post has the right to charge you the cost incurred.
Home delivery Stool - Heavier and larger items must be supplied with a pallet, which happens to street level non-holiday weekday between the hours of 9:30 to 11:30 pm and 13:30 to 15:30. DHL / Post Office will contact you to notify the appropriate utkörningsdag and approximate time. Remember to sign the appropriate phone as DHL / Post Office can reach you during the day. If you miss the reserved time, contact DHL / Post Office to determine a new utkörningsdag. DHL / Post has the right to charge you the cost incurred.
Business package - Delivery is the registered business address weekdays between 0800-1700. No notification occurs before. There is no on site that can accept delivery left a notice and the item can then be retrieved at Posten Business Centre or Posten Directory Central.
Download the store - Order your item online and then download at your convenience from any store. You will receive a notification via SMS when your product can be retrieved. Download the store does not offer for corporate clients. Make shopping hours.
If you live on a lantbrevbärarlinje and have chosen home delivery, Posten will leave a notice in your mailbox. Then you should contact entry on 0771-33 33 10 for the distribution of your order. Please note that delivery time will be a few days longer at lantbrevbärarlinje.